Privacy Policy

Privacy Policy for Mermaid Beach Adventures

Effective Date: 01/01/2025

At Mermaid Beach Adventures, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, including booking cruises and tours. By using our website, you agree to the collection and use of your information in accordance with this policy.

We collect both personal and non-personal information to provide you with the best possible experience when using our services.

When you book a cruise or tour, subscribe to our newsletter, or contact us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (credit card details, PayPal, etc.)
• Travel preferences and special requests
• Other information necessary to process bookings or provide customer support

We may also collect non-personal information when you visit our website, such as:

• IP address
• Browser type and version
• Device type
• Referring URLs
• Pages you visit on our website
• Date and time of your visit

This information helps us improve the functionality and performance of our website.

We use the information we collect to provide you with our services, communicate with you, and improve your experience on our website.

• Booking and Reservations: We use your personal information to process cruise and tour bookings, confirm reservations, and provide travel-related services.
• Customer Support: To respond to your inquiries, assist with booking issues, and resolve any problems related to your travel experiences.
• Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, or updates about our cruises and tours. You can opt-out of these communications at any time.
• Website Improvement: We analyze website traffic and user behavior to improve our site’s design, functionality, and content to better serve you.

We take reasonable steps to protect your personal information by implementing industry-standard security measures such as:

• Encryption of payment details
• Secure servers and firewalls
• Regular security audits

However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party partners, such as cruise operators, tour providers, payment processors, and email service providers, who assist us in delivering our services.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Mermaid Beach Adventures, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of that transaction.

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and customize content. Cookies are small files stored on your device that help us remember your preferences.

You can control the use of cookies through your browser settings. However, disabling cookies may limit some features of our website.

You have the right to access, update, or delete your personal information at any time. If you would like to:

• Review or correct the information we have collected about you
• Request the deletion of your personal data
• Opt-out of marketing communications

Please contact us at [email address] or through our contact page.

Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before providing them with personal information.

Mermaid Beach Adventures does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible.

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mermaid Beach Adventures
Email: info@mermaidbeachadventures.com
Phone: +1 (305) 849-8417
Website: https://www.mermaidbeachadventures.com