Terms and Conditions for Mermaid Beach Adventures
Effective Date: 01/01/2025
Welcome to Mermaid Beach Adventures. These Terms and Conditions ("Terms") govern your use of our website and the services we provide, including booking cruises and tours. By accessing and using our website or booking a tour or cruise through us, you agree to comply with these Terms. Please read these Terms carefully before using our website.
1.1 Introduction: Mermaid Beach Adventures ("we," "us," or "our") operates the website https://www.mermaidbeachadventures.com and provides services related to booking cruises and tours for our customers. By accessing or using our website, you accept these Terms, along with any additional terms and conditions that apply to specific services or promotions.
1.2 Eligibility: By using our website, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are booking on behalf of someone else, you represent that you have the authority to act on their behalf.
2.1 Booking Process: To book a cruise or tour through our website, you must provide the required personal and payment information. By completing a booking, you are making an offer to purchase the services at the price specified, and we will confirm your booking upon receipt of full payment.
2.2 Payment Terms: Payment for services is due at the time of booking, unless otherwise specified. We accept payment through various methods, including credit/debit cards, PayPal, and other payment options available on our website. All payments are processed securely.
2.3 Booking Confirmation: Upon successful processing of your payment, we will send you a booking confirmation, which will include details of your cruise or tour. Please review this confirmation carefully and notify us immediately if any details are incorrect.
2.4 Currency and Taxes: All prices on our website are displayed in US dollar, unless otherwise specified. Prices are subject to change, and taxes, service charges, or other fees may apply to your booking depending on the cruise or tour provider.
2.5 Booking Modifications and Cancellations: Changes or cancellations to bookings may be subject to penalties or fees depending on the policies of the cruise or tour operator. You must contact us directly to inquire about modifying or cancelling your booking. Any refunds will be processed in accordance with the specific terms and conditions of the relevant operator.
3.1 Travel Insurance: We strongly recommend that you purchase travel insurance to protect against unforeseen events, such as trip cancellations, delays, medical emergencies, or lost luggage. While we may provide information about travel insurance options, we do not sell or manage insurance policies.
4.1 Accurate Information: You agree to provide accurate and complete information when booking your cruise or tour. We are not responsible for any issues that arise from incorrect or incomplete information provided by you.
4.2 Travel Documents: It is your responsibility to ensure you have the necessary travel documents, including passports, visas, and any health-related certifications required by the destination or cruise operator. We are not liable for any consequences that result from failure to obtain required documents.
4.3 Health and Fitness: You are responsible for ensuring that you are in good health and physical condition to participate in the tours and cruises you book. If you have specific health concerns or mobility limitations, please inform us at the time of booking to ensure appropriate accommodations can be made, if possible.
4.4 Behavior and Conduct: You agree to comply with all applicable laws, rules, and regulations while on a cruise or tour booked through our services. You must also abide by the policies and guidelines set by the cruise or tour operators. Any behavior that disrupts the experience of other passengers or jeopardizes the safety and security of the tour or cruise may result in removal from the tour or cruise without refund.
5.1 Service Modifications: Mermaid Beach Adventures and our partners reserve the right to modify or cancel any cruise or tour, including itineraries, departure times, or routes, due to unforeseen circumstances such as weather conditions, operational changes, or governmental regulations. In such cases, we will make reasonable efforts to inform you and offer alternative options.
5.2 Force Majeure: We are not responsible for any delays, cancellations, or interruptions to your cruise or tour caused by events beyond our control, including but not limited to natural disasters, war, civil unrest, labor strikes, or governmental actions.
6.1 Limitation of Liability: To the fullest extent permitted by law, Mermaid Beach Adventures, its directors, employees, and partners are not liable for any loss, damage, injury, or death that occurs during or as a result of participating in any cruise or tour booked through our website, except as otherwise specified in these Terms.
6.2 Tour and Cruise Operators: You acknowledge that we act solely as an intermediary between you and the cruise or tour operators. All bookings are subject to the terms and conditions of the relevant operator. We are not liable for any issues that arise from the actions or inactions of the operators.
7.1 Privacy Policy: We value your privacy and take steps to protect your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our services, you agree to the terms of our Privacy Policy.
7.2 Data Sharing: We may share your personal information with third-party partners, such as cruise operators, tour providers, and payment processors, to facilitate your booking. We do not sell or rent your personal information to third parties.
8.1 Ownership of Content: All content on our website, including text, images, logos, graphics, and trademarks, is owned by Mermaid Beach Adventures or its partners and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.
9.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
9.2 Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in Miami, Florida County in accordance with the laws of Florida. You agree to waive any right to a trial by jury or class action.
10.1 Modifications: We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our website after such changes constitutes your acceptance of the revised Terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:Mermaid Beach Adventures
Email: info@mermaidbeachadventures.com
Phone: +1-305-849-8417
Website: https://www.mermaidbeachadventures.com
By booking a cruise or tour through Mermaid Beach Adventures, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Thank you for choosing Mermaid Beach Adventures for your travel needs!